The challenges healthcare organizations face

  • —Phishing attacks on staff — Healthcare workers are prime targets; attackers impersonate internal systems, insurers, or health authorities
  • —Malicious document delivery — Patient forms, referral documents, and insurance PDFs can carry embedded threats
  • —Fake patient portals — Lookalike domains impersonating your patient portal to harvest credentials
  • —Vendor and partner risk — Inbound documents from labs, insurers, and suppliers that haven't been vetted
  • —High-stakes consequences — A successful attack can expose PHI, disrupt care, and trigger regulatory action

How Verifence helps

Screen inbound documents automatically

Healthcare organizations receive PDFs constantly — referrals, lab results, insurance authorizations, patient records. Route these through Verifence's document scanner to detect embedded malware, suspicious links, and hidden JavaScript before any staff member opens the file. This is especially important for documents received from unknown or external sources.

Detect fake patient portal domains

Brand Monitor watches for lookalike domains that imitate your patient portal, appointment system, or health network. Attackers register these domains to run credential-harvesting campaigns against patients who receive phishing emails that look like appointment reminders or billing notices. Early detection lets you warn patients and coordinate takedown.

Validate email addresses in patient intake

During online registration or telehealth intake, screen submitted email addresses with the email scanner. Flag disposable addresses that suggest a patient may not have provided a real contact — a problem for appointment reminders and follow-up care. Use Email Rules to apply geographic restrictions where clinically or legally appropriate.

Verify URLs from vendors and external systems

When lab reports, insurance portals, or EHR integrations include links, validate them through the URL scanner before clicking or embedding them in staff-facing systems. Check vendor-submitted content for phishing and malware indicators.

Protect staff with team scanning access

Give your IT security or compliance team shared access via team management so multiple people can scan suspicious content without sharing credentials. Use webhooks to feed scan results into your security monitoring tools.